|
Membership and payment questions
What are Gold and Platinum Memberships?
To be able to use all the features of this site, you need to become a Gold or Platinum member. You can read about the advantages of these membership plans here.
hide answer
How do you accept payment for membership?
We accept all the major credit cards. The payment is made through 2checkout, a well-known and reputable payment provider.
hide answer
Is it safe to use my credit card on your site?
The payment is made via 2checkout payment provider. It is 100% safe system that ensures confidentiality of your payment card data. Payment process takes place in a protected mode and confidential data received are not stored on our site. This ensures absolute safety of your payment.
hide answer
What if I paid but my membership has not been activated?
Note that membership is not activated immediately after your transaction. The time is needed to check the accuracy of the data you provided in the payment process. It can take some time. Your membership will be activated after verification, and you'll receive activation notification to your e-mail.
hide answer
How can I prolong my membership?
Your membership will be automatically prolonged according to the membership plan chosen at payment.
hide answer
How can I cancel my membership?
In order to cancel your membership, sign in to your account, enter 'Contact' section and write a message via special form choosing "Cancel membership" subject.
hide answer
What if my credit card has been rejected by the payment system?
There can be many reasons for that: lack of funds on the card, reaching overdraft limit, etc. To solve the situation, please refer to our payment provider http://www.2checkout.com/community/help/
hide answer
I do not have a credit card, how can I pay for membership?
If you do not have a credit card, you can pay via PayPal. You should register account with PayPal and replenish you balance via a bank transfer.
hide answer
Contact us
If you have any questions about this help desk, you can contact us
|
